Abstract
This research investigated the question of how characteristics of the individual moderated the relationships between perceptions of job characteristics and employee expectancies, satisfaction, and performance. The results generally confirmed the previous conclusions of Hackman and Lawler (1971) that individuals who have higher self-actualization need strength are potentially better candidates for job enrichment. In addition, this research found that locus of control ( Rotter, 1966) generally did not moderate the job characteristic and satisfaction/performance relationships. Also, the influence of occupational level was investigated as a moderator of the job characteristic relationships. The lower occupational levels generally indicated lower levels of the job characteristic measures and a stronger relationship between variety and satisfaction. The highest occupational level indicated higher role ambiguity, and weaker relationships between variety and satisfaction, but stronger relationships between feedback and satisfaction. The nature of task requirements at different occupational levels and the influence on job characteristic relationships were discussed.
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