Abstract
The current study investigated relationship between job characteristics and job satisfaction in bank employees who perform more routine work. A purposive sample of 62 male and female bank staff from three private banks of Jaffna district was selected randomly. Job diagnostic survey and Minnesota Satisfaction questionnaire were used for measuring job characteristics and job satisfaction respectively. Pearson correlation coefficient and descriptive statistics techniques were used to explain the relationship between independent and dependent variables. Two hypotheses were tested. The first hypothesis (H1) the higher the presence of job characteristics the higher will be the job satisfaction it was rejected whereas the second hypothesis (H2) There is a positive relationship between job characteristics and job satisfaction, it was accepted. The study found there is no strong relationship between job characteristics and job satisfaction of lower level bank staff.
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