Job burnout among polish nurses - influence of mobbing and coping with stress

Abstract

Mobbing behaviours at workplaces and occupational burnout have negative impacts on the working and private lives. Mobbing, irrespective of its intensity, represents one of the most significant stressors and often leads to an irreversible psycho-deterioration of an individual. Overcoming a stressful situation at work requires specifying the methods for coping with stress resulting in job burnout. Job burnout is a complex syndrome of emotional exhaustion, depersonalization and reduced personal accomplishment. The aim of these study was to analyze interrelationships between mobbing, coping with stress and job burnout among nurses.The study included 86 nurses of various specialties, who gave their consent to participate in the project, were examined. The average age of the nurses was 37.7 years, and the average job seniority was 12.6 years. The study were conducted in 2019-2020 in hospitals of Southern Poland. and was based on the following instruments: Sociodemographic survey, The Negative Acts Questionnaire (NAQ), COPE Inventory and Maslach Burnout Inventory (MBI).The presented studies showed a statistically significant and consistent relationship between the intensity of perceived mobbing in nurses and the results obtained on the scale of emotional exhaustion and depersonalization. A relationship was found between the preference for some specific stress management strategies and job burnout level, also after adjustment for the mobbing intensity, age and seniority of the respondents, thus empirically confirming a multifaceted nature of the unfavorable phenomena related to the work of a nurse.It was found that there is interrelationships between mobbing, coping with stress and job burnout among nurses.