IT worker turnover

Abstract

This study examined intrinsic motivation's influence on information technology (IT) workers' attitudes and intentions. Drawing on Human Resource management research (Eby & Freeman, 1999), we model Intrinsic motivation as mediating the influence of motivators (i.e., intrinsic job characteristics) and hygiene factors (i.e., pay and supervisory satisfaction) on workplace attitudes (i.e., job satisfaction and affective organizational commitment). In turn, workplace attitudes mediate the influence of intrinsic motivation on turnover intention. The model was tested using data collected from public sector IT workers in the Southeastern United States. Although intrinsic motivation did not fully mediate the influence of motivators and hygiene factors, findings suggest that intrinsic motivation positively influences workplace attitudes and has a mediated influence on turnover intent. Implications for research and practice are offered.