Abstract

Click to increase image sizeClick to decrease image size Additional informationNotes on contributorsGuido CapaldoGuido Capaldo is an Associate Professor of Business Economics and Organization at the Faculty of Engineering of the University of Naples Federico II, Italy. He has published articles in the areas of Technological Innovation Management, Human Resources and Competencies Management, Small Innovative Enterprises, Entrepreneurship and Small Firms. English articles are in Int. Contributions to Journal of Small Business Management, Omega, Small Business, Advances in Managerial Cognition and Organizational Information Processing, Information Resources Management Journal, Fuzzy Economic Review, R&D Management, Ciencias Empresariales, Enterprises & Innovation Management Studies, Managing Service Quality. Recent english books include Human Resources and Knowledge Management(Cuen, 1997) and Innovation and Economic Development. The Role of Entrepreneurship ans SMEs(ESI, 1999). He is a member of professional associations such as: IPSERA, SIGEF, the Italian Association of Engineering Management, the Italian Association of Operations Research.Giuseppe ZolloGiuseppe Zollo is Professor of Management Engineering at the Faculty of Engineering of the University of Naples Federico II, Italy. During the years 1985-86, he was Visiting Research Associate at Dept. of Economics of Northeastern University, Boston (MA), USA. He has published articles in the areas of Technological Innovation, Small Innovative Enterprises, Information Technology Management, Competencies Management, Software Industry, Fuzzy. Sets, Evaluation Systems. English articles are in Int. Contributions to Labour Studies, J. of Systems and Software, Int. J. of Technology Management, Int. J. of Manufacturing Technology and Management, Omega, Small Business, Advances in Managerial Cognition and Organizational Information Processing, Information Resources Management Journal, Fuzzy Economic Review, R&D Management, Small Business, Gestion Empresariales, Gestion de Empresa. Recent english books include Human Resources and Knowledge Management(Cuen, 1997) and New Logics for the New Economy (ESI, 2001). He is member of professional associations such us AOM, ACA, IEEE, SIGEF, SHOT, the Italian Association of Engineering Management, the Italian Association of Operations Research. Honors: Entrepreneurship Award from the Universitat Autonoma de Barcelona (1992); RENT Award from the European Institute for Advanced Studies in Management, Brussels (1993 and 1995); Best Paper Award from FGF Universitat of Dortmund (1994).

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