Abstract
Academic staff, students and other members of society concerned about education have continuously argued the quality of institutions providing higher education in Albania. This research deals with an in-depth analysis of issues concerning Albanian universities. These issues are compared and contrasted between two different time spans; 1992-2003 and 2003-2012. A cross case analysis is used to examine several factors that affect the quality of universities such as: the criteria used to design an academic course, the qualification of academic staff, the quality of students accepted and the infrastructure of the buildings. Conclusions are encouraging as they illustrate that society is highly interested in improving the quality of universities. The increasing number of enrolled students, the high competition between universities and the constant discussion of quality issue by media and respective government authorities have all served as a catalyst for favorable change. DOI: 10.5901/ajis.2013.v2n2p113
Highlights
Education is a common benefit to the society but a big responsibility to deliver quality
There has been an increase in the concern of how universities deliver quality services, because it is directly correlated to public as well as private expanses
The purpose of this study is to elaborate on how the concept of quality in higher education in Albania has changed over the years
Summary
Education is a common benefit to the society but a big responsibility to deliver quality. For universities to be able to produce and transmit knowledge, scientific information and evolve their research practices, they should firstly have a long experience and should provide reliability to the society and the overall job market. To achieve this purpose, universities should have intellectual freedom regarding teaching and research practices as well as the assertion to provide high quality services to students. Due to the fact that there is a limited number Albanian publications regarding the topic, this study will be based on information provided by the Albanian Ministry of Science and Education as well as non-Albanian articles focusing on academic quality
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