Abstract

Governance involves the use of political, economic, and administrative power to manage a nation's affairs and ensure citizens' rights. E-governance utilizes electronic means for efficient, transparent public service delivery. India's National e-Governance Plan (NeGP) aims to enhance governance through a Public-Private Partnership (PPP) model, establishing over 100,000 Common Service Centres (CSCs). These CSCs act as delivery hubs for public and private services, addressing regional development while fostering private sector and community participation for sustainable livelihoods. Mitigating the challenges of digitization requires raising user awareness and advancing the regulatory system through the use of cybersecurity practices

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