Abstract
This study looks into customer satisfaction with smart watches, focusing on critical elements that influence user experiences and perceptions. We used a questionnaire to get user feedback on functionality, design, battery life, and integration with other devices. The findings show that people value health and fitness tracking capabilities, convenience of use, and smart phone compatibility. While many customers indicate great satisfaction, questions about battery life and app availability remain. The findings emphasize the necessity of ongoing innovation and customer service in increasing user happiness. This study helps to understand consumer behavior in the fast evolving wearable
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