Issues and Challenges of the Data Analytics Development Project in The Center of Information System and Financial Technology

Abstract

The development of information technology encourages the government to digitize business processes. The digitization generates a large and varied volume from various data sources so that data analytics development projects are required to overcome this to support the organization’s data-driven decision making. This study aims to identify problems and challenges in the data analytics development project at the Center for Information Systems and Financial Technology (Pusintek) then the data analytics can prepare a strategic plan to minimize the issues and challenges so that the data analytic is optimally successful. The identification of issues and challenges in the development of data analytics projects is carried out through interviews with employees who carry out data analytics development projects at Pusintek in 2021 and then analyzed using qualitative analysis methods. Result of this study, the most issues and challenges in the data analytics development project at Pusintek are the data & information management and data analytics teams, followed by management, project management, and process. These issues and challenges should get more attention from the organization to be followed up immediately so that data analytics projects can be successful.