Abstract
PurposeUsing the theory of planned behaviour (TPB) as an analytical framework, this paper aims to investigate the direct effects of attitude, subjective norm, perceived behavioural control, price fairness and Islamic altruism. It also explores how these path linkages can be moderated by Islamic altruism.Design/methodology/approachData are gathered via survey questionnaires on 287 Muslim bank customers in major cities of East Malaysia. The data are then tested using partial least squares.FindingsThe results show that attitude, subjective norm, perceived behavioural control, price fairness and Islamic altruism are significantly influenced by Muslim bank customers’ intention to choose Islamic home financing products. Islamic altruism is also found to significantly moderate the relationship between price fairness and behavioural intention.Research limitations/implicationsThree limitations are available for future research that include the geographical restriction, respondents’ selection and a limited number of battery items used.Practical implicationsEssentially, the results of this study serve as a guide for Islamic bank managers or mortgage providers to improve their pertinent marketing strategies, which are vital to enhancing the acceptance rate of Islamic mortgage.Originality/valueThis study extends the TPB model by incorporating price fairness and Islamic altruism into the Islamic home financing context.
Published Version
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