Abstract

PurposeThe purpose of this paper is to fulfil national guidelines for greater participation of young people within Children’s Services and specifically explored young offenders’ (YOs) views and experiences of the Youth Justice Service (YJS).Design/methodology/approachSemi-structured interviews were used to gather qualitative evidence regarding the experiences of 11 YOs. The interviews were created with four subsections: demographic information, positive and negative aspects of the YJS, feelings regarding YJS involvement, and hindsight and future plans. Interview transcripts were analysed using thematic analysis.FindingsTwo main themes arose: how participants perceived their journey through the YJS, and the relationships participants had with both the professionals and activities. Overall, the genuineness and parental quality of the relationships between YOs and YJS workers, and the personal relevance of the work, both appeared more important than formal interventions.Practical implicationsImplications for YJS practice suggest the need to create a context of genuine care. This includes building a relationship with, and working collaboratively with the YO, the provision of structure and boundaries, ensuring clarity in service provision and tailoring work to the individual and the offence.Originality/valueThis work satisfies Children’s Services guidance to obtain the view of the young person. It evaluates work within a specific YJS and provides implications for altering the focus of this work. The outcomes offer wider implications for all YJS provisions.

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