Investigating the impacts of ISO 9001 certification on lean manufacturing and supply chain relationship: an empirical analysis

Abstract

PurposeThis research examines the impacts of ISO 9001 certification on lean manufacturing (LM), supply chain relationship (SCR) and their sub-constructsDesign/methodology/approachData was collected from 516 manufacturers in Thailand. Structural equation modeling was applied to analyze the hypothesesFindingsIt was found that ISO 9001 certification significantly affects overall LM, its facility and quality sub-constructs, overall SCR, its supplier coordination, customer collaboration and customer coordination sub-constructs. ISO 9001 has insignificant impacts on production, purchasing and distribution of LM, and supplier collaboration of SCR.Originality/valueThis study is one of the first research to present insights into the impacts of ISO 9001 as a certificate rather than as a set of management practices on LM, SCR and their sub-constructs