Supply Chain Management: A Case Study of an Integrated Lean and Agile Model

Abstract

Purpose – To describe the evolution of an integrated ‘lean’ and ‘agile’ supply chain process that employed Just‐in‐time (JIT) lean manufacturing approaches at an electronics company. Design/methodology/approach – A case study was designed to examine the links between specific efficiencies and cost savings that derived from transitions in the evolution of the integrated lean and agile supply chain. The case study focused on the company's supply chain management innovations that led to specific improvements in production processes that in turn resulted in enhanced financial outcomes. Findings – The data revealed how specific quality enhancing and lean manufacturing components evolved over a period of seven years in a two stage transition from a ‘lean’ supply chain to one that represented an integrated lean and agile paradigm based on the decoupling point approach (Christopher & Towill, 2001). Research limitations/implications – A single site case study limits the generalizability of the findings. Additional research is necessary to replicate the findings in other firms/industries. Practical implications – By incorporating improvements in production processes in the supply chain, managers can determine how inefficiencies in the supply chain process can be tracked and eliminated to improve a firm's financial performance. Originality/value – Research that documents links between different managerial functions, e.g. supply chain management, improved manufacturing processes, and accounting issues (e.g. cost reduction and improved profitability), is particularly useful.