Abstract
In today’s competitive business environment, human resources are one of the most critical assets particularly for service-focused organizations. Consequently, employees’ morale has become invaluable for maintaining outstanding organizational performance and retaining employees. One of the most important factors which may affect employees’ satisfaction is workplace bullying from employers and colleagues at large. It is considered a negative and unethical issue which may degrade, humiliate and create a risk to a healthy working environment. Therefore, the main objective of this research is to investigate the extent to which workplace bullying may affect the organizational outcomes of a sample of five-star hotels in Egypt. Two questionnaires were distributed among the subjects of the sample; bell desk staff, kitchen stewards and head departments. The results of this research confirmed that there is a correlation between workplace bullying, employees’ morale and turnover intentions but, showed no correlation between workplace bullying and employees’ work performance.
Highlights
Managing organizational resources is a vital aspect in the success of any organization in today’s business world
The results of this research confirmed that there is a correlation between workplace bullying, employees’ morale and turnover intentions but, showed no correlation between workplace bullying and employees’ work performance
A reli- As regard the third hypothesis, the influence of ability analysis (Cronbach’s Alpha) was conducted overall workplace bullying on employees turnover to ensure the validity and reliability of the ques- intentions demonstrated a very significant corretionnaire items
Summary
Managing organizational resources is a vital aspect in the success of any organization in today’s business world. Nadiri & Tanova (2010) stated that human resources play a central role and demand special attention. It is established that human resource is the most critical factor in this respect. It is recognised as the main differentiating success factor for most organizations especially for the servicefocused organizations. The challenge facing most organizations is to retain and satisfy their human resources which affect the competitiveness of organizations (Tehrani, 2004). One of the most important factors which can affect employees’ satisfaction is the workplace bullying from employers and colleagues. Workplace bullying is known as the negative and unethical issues in the workplace which are sometimes referred to as workplace harassment (Brodsky, 1976), and workplace abuse (Keashly, 1998)
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
