Abstract
Problem statement: Implementation of Knowledge Management (KM) process in organizations is considered as essential to be competitive in the present competitive world. Though the modern KM practices highly depend on technology, individuals (‘organizational members’) intention to be involved in KM process plays a major role in the success. Hence, the evaluation of individuals’ intention is deemed as significant before the actual implementation of KM process in organizations. Nevertheless, inadequate information is presented in this regard; as a result, a wide research gap prevails in the literature. In this context, the present study focuses on developing a research frame work that can be used to measure the individual intention to be involved in KM process. Approach: Subsequent to a critical analysis of the research gaps, a basic research model has been developed based on knowledge creation theory, KM enablers, and individual acceptance model. Measurers and questionnaire items were identified for each variable from relevant literature. Consequently, the reliability of the instrument was tested among academic staff of a Malaysian university. Results: The Cronbach’s alpha for each variable is more than 0.800 that exhibits the reliability of the instruments. Conclusion: The presented research framework might be a doorstep for future study in this area of KM. Moreover, practitioners may use the proposed framework to measure the intention of individuals to be involved in KM process before actually embarking to it. However, the framework and the model should be tested in different socio cultural and organizational climate to make it robust.
Highlights
The business environment has changed over the past decades and the foundation of industrialized economics has shifted from natural resources to intellectual assets
An evaluation of organizational readiness for Knowledge Management (KM) process implementation is suggested before embarking to actual implementation (Holt et al, 2007; Siemieniuch and Sinclair, 2004) as KM process implementation demands some changes in the conduct of organizational activities (Mamaghani et al, 2011) and attitudinal changes of organizational members (Siemieniuch and Sinclair, 2004)
The availability of KM enablers such as KM oriented culture, structure and IT infrastructure is considered as an indication to some extent that the organization is ready to implement KM process (Holt et al, 2004)
Summary
The business environment has changed over the past decades and the foundation of industrialized economics has shifted from natural resources to intellectual assets. In the light of literature of KM and individual For example, Theory of Reasoned Action (TRA), acceptance models, there are many factors that’s might Diffusion Of Innovation (DOI), Theory of Planned influence the intention of individuals In this context, the receptive attitudes of (TAM), Unified Theory of Acceptance and Use of organizational members to be involved in KM process Technology (UTAUT) and so on. KM enablers, (such as KM supportive organizational culture, structure and IT infrastructure) and the factors of individual acceptance, (denoted by performance expectancy of KM and effort expectancy of KM), are expected to be the influencing factors of individuals’ intention to be involved in KM process. Considering the above mentioned gaps in the KM literature a comprehensive research model to evaluate individuals’ intention to be involved in KM process implementation is proposed as follow. Importance (PI) and Actual Implementation (AI) of some KM success factors, KM strategies and KM
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