Abstract
City digital transformation is being performed across the globe and it is being supported by several initiatives and policy groups. Nevertheless, this transformation is mainly technology oriented. Although there have been several interesting and impactful outcomes, like solutions for enhancing municipal efficiency and local living, the results lag behind expectations. Real transformation should also change structures and address the whole range from social to technical aspects. People-centricity in this transformation is an emerging topic that is attracting attention and some initiatives have launched. People-centric transformation can be defined as a multi-stakeholder approach to digital transformation that realizes sustainability, inclusiveness, prosperity, and human rights for the benefit of all. The aim of this special issue is to better understand all aspects of citizen centricity and how it can change the orientation of city digital transformation process. The special issue highlights the main elements of people-centricity in cities: inclusiveness, openness, engagement and empowerment via securing citizen awareness, data privacy, service simplification and transparency, and technological availability and observability.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
