Interplay between Perceived Job Insecurity and Organizational Citizenship Behavior: A Moderated Mediation Model

Abstract

Drawing on uncertainty management theory and social exchange theory, this research examined the interaction effect of organizational justice with perceived job insecurity in organizational citizenship behaviour. A hypothesised model was developed and tested using PLS-SEM (v 3.2.7) on a sample of 210 employees in the banking sector in Pakistan. The study found that at a high level of organizational justice, perceived job insecurity has a weak negative relationship with organizational citizenship behaviour, while at a low level of organizational justice; perceived job insecurity has a strong negative correlation with organizational citizenship behaviour. Results also support the interaction effect of perceived job insecurity and organizational justice on affective organizational commitment and psychological distress. This research highlights the significance of contextual variables which may help the practical community in managing their intellectual capital through casting an appropriate concern in organizational justice.