Abstract

PurposeIn this digital age, students and researchers are less and less dependent on physical libraries. Any university library without internet connectivity is simply cut‐off from the rest of the world. Because they cannot provide quality and timely services to its users, neither can they communicate or share knowledge with others globally. The purpose of this study is to investigate the availability of internet connectivity in university libraries in Nigeria, and to bring to limelight their readiness to render quality services and communicate with the rest of the world.Design/methodology/approachThe study covered the 104 universities in Nigeria made up of federal, state, and private universities. Out of the number, 86 university libraries responded to the survey. E‐mail and telephone interview methods were used to elicit data from the university librarians and senior library personnel.FindingsThe study revealed that despite the laudable directives from the National University Commission (NUC), many university libraries in Nigeria are still operating without internet connectivity. They are mostly the state‐owned and private university libraries. This may be why many programs in the universities are either suffering from partial or no accreditation from the NUC Accreditation Team. Many of the university librarians and senior library personnel interviewed mentioned lack of fund, absence of technical staff to maintain the networks, and lack of maintenance culture as some of the factors hindering internet connectivity.Practical implicationsThe paper will help decision makers plan for installation of internet facilities in their libraries.Originality/valueThe paper calls for proactive effort by the library administrators to lobby for fund and the technical staff to enable their libraries get connected to the rest of the world.

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