Abstract

List of contributors Preface Table of cases Table of statutes 1. Consumers' access to justice: an introduction Charles E. F. Rickett and Thomas G. W. Telfer Part I. Perspectives on Consumers' Access to Justice: 2. Consumer redress and access to justice Iain Ramsay 3. Consumer access to justice in common law countries: a survey of the issues from a law and economics perspective Anthony J. Duggan 4. Rethinking consumer protection policy Michael J. Trebilcock Part II. Issues in Contract and Tort: 5. Standard form contracts in Europe and North America: one hundred years of unfair terms? Leone Niglia 6. BSE, CJD, mass infections and the 3rd US Restatement Jane Stapleton Part III. Services and the Consumer: 7. Services of general interest and European private law Thomas Wilhelmsson 8. The new Financial Ombudsman Service in the United Kingdom: has the second generation got it right? Rhoda James and Philip Morris 9. Economic appraisals of rule-making in the new society: why, how, and what does it mean? The challenge for the consumer Jenny Hamilton and Mik Wisniewski Part IV. Consumer Bankruptcy Law: 10. Access to the discharge in Canadian bankruptcy law and the new role of surplus income: an historical perspective Thomas G. W. Telfer 11. The death of consumer bankruptcy in the United States Charles Jordan Tabb Part V. Procedure and Process Issues: 12. Privatisation and power: dispute resolution for the internet Elizabeth G. Thornburg 13. Armageddon through aggregation? The use and abuse of class actions in international dispute resolution Richard O. Faulk Part VI. Conflict of Laws Issues: 14. Adapting international private law rules for electronic consumer contracts Lorna E. Gillies 15. Waving goodbye to conflict of laws? Recent developments in European Union consumer law Axel Halfmeier Index.

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