Abstract
Interlibrary Loan and Document Delivery: Best Practice for Operating and Managing Interlibrary Loan Services in All Libraries20082Lee Andrew Hilyer. <i>Interlibrary Loan and Document Delivery: Best Practice for Operating and Managing Interlibrary Loan Services in All Libraries</i>. Binghamton, NY: Haworth Information Press 2006. 150 pp., ISBN: 0789031299 US$19.95 soft cover (also published as Journal of Interlibrary Loan, Document Delivery & Electronic
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