Abstract
Starting from a preliminary definition of the concept of mediation and its possible applications, this article aims to deepen the concept and practice of intercultural mediation. After an analysis of the reality of multicultural society in Italy and of the phenomenon of the arrival of refugees and asylum seekers from Africa, we will move on to presenting the principles and good practices of intercultural mediation implemented in the reception and integration services. Finally, the results of a research carried out within the services of the city of Reggio Emilia, in particular through group discussions with young men seeking asylum, guests of some residential structures, will be presented
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