Abstract
As the business environment gradually intensifies, interest in building efficient supply chain relationships is growing. The basic principle of supply chain management (SCM) is to enhance efficiency by maintaining sustainable relationships between companies in the supply chain. This study classifies interactional justice into interpersonal justice and informational justice and examines their effects on informational quality and sustainable SCM by comparing Korean pharmaceutical companies with multinationals. The study used a theoretical structural model to investigate the causal impact of interactional justice on informational quality and sustainable SCM. The results indicated that interpersonal justice showed a significant positive relationship with informational justice. Further, interpersonal justice and informational justice had a significant positive effect on informational quality in Korean pharmaceutical companies but not in multinationals. Finally, informational quality had a positive effect on sustainable SCM performance regardless of the company’s nationality. This study is important because it identified the influence of interactional justice on informational quality and sustainable SCM by comparing Korean with multinational pharmaceutical companies. The study also highlighted the necessity of interpersonal justice and informational justice in the pharmaceutical industry. Lastly, the study suggests a useful method for the literature to investigate pharmaceutical companies.
Highlights
Chain management (SCM) is a collection of integrated activities that start with the procurement of the raw materials and ends with the delivery of the products to the end customers [1]
This study explores how the perception of interactional justice relates to informational quality and sustainable Supply chain management (SCM) performance
The fit of the measurement model was deemed acceptable for Korean pharmaceutical companies, with CMIN/DF = 1.915, RMR = 0.042, GFI = 0.903, CFI = 0.929, TLI = 0.913, and RMSEA = 0.061
Summary
Chain management (SCM) is a collection of integrated activities that start with the procurement of the raw materials and ends with the delivery of the products to the end customers [1]. SCM can be seen as an innovative process useful for transforming raw materials into finished products and delivering them to customers. Companies in the supply chain create added value by establishing mutual transactional relationships. As the business environment gradually intensifies, interest in building efficient supply chain relationships is growing [2]. The basic principle of SCM is to enhance efficiency by maintaining sustainable relationships between companies in the supply chain [3]. Perceiving justice between companies in the supply chain can improve resource allocation and reduce opportunism [6], thereby strengthening cooperation. Sustainable economic incentives can be created by reducing relational uncertainty [7]
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
