Abstract

The energy sector is a critical contributor to the growth and development of any country’s economy. However, ensuring robust cybersecurity within the context of smart energy services presents persistent usability challenges in an increasingly digital environment. This study explores the intersection of human-computer interaction (HCI), cybersecurity, and usability to identify and address issues that impact the overall security of smart energy management systems. By analyzing the complex relationships between users and security protocols, this research aims to enhance the security framework, promote better user adherence, and improve system usability. The study focuses on three primary objectives: (1) identifying the most prevalent usability issues in current cybersecurity practices; (2) examining the relationship between HCI and user compliance with security measures; and (3) proposing strategies to improve cybersecurity usability by leveraging HCI principles. Hybrid approaches utilizing artificial intelligence facilitate empirical analysis and framework evaluation. Additionally, a comparative study with six existing models has been conducted. By envisioning a future where security measures not only ensure enhanced protection but also integrate seamlessly into user experiences, this approach seeks to provide valuable insights into ongoing cybersecurity discussions and contribute to a more resilient security landscape against evolving digital threats.

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