Abstract

Agile development methodology has become popular among software developers. Some non-agile developers integrate certain agile and design thinking practices in their development. Among these practices include identifying personas, creating empathy and journey maps and writing user stories. This research adopts the Design Science Research Methodology, focusing on integrating agile and design thinking practices in generating quality user stories in the design of augmented reality (AR) applications. An integrated development process is modelled and applied in an example application, an AR application for student welfare services events. The study goes through the process of eliciting user requirements by identifying user personas, creating empathy maps and customer journeys and writing user stories as part of the discovery stage of the AR application development. The user stories are evaluated by fifteen agile practitioners based on fourteen criteria adapted from Quality User Story Framework. The user stories are scored and assessed to determine the level of quality.

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