Integrating Training & Development Programmes in HR Practices: A Case of Service Providing Organizations in Pakistan

Abstract

This study attempted to explore the perception of employees regarding if integrating training and development programmes in HR practices increase the employees’ performance serving in service providing organizations in Pakistan subsequent to the identification of four Training & Development Programmes including New Hire Orientation, ‘Yes I Can’, Standard Operating Procedure, and Responsible Business Training Programme. HRM practices are perceived as significant elements in organizations to extract positive work behaviour of the employees leading the organizations towards innovation. Using quantitative research method, the data was collected using an adopted questionnaire from the employees currently serving in 25 purposively selected service-providing organizations in Pakistan. Subsequent to it, the gathered data was analysed through Statistical Package for the Social Sciences by employing both the descriptive and inferential analysis, using backward regression test. It was found that the serving providing organizations in Pakistan did not focus on the Training Programmes and thus majority of the employees are not aware of such programmes. It was also found that majority of employees were more concerned with the other perspectives of HR functions including employees information, reward and incentive, and growth opportunities rather the motivation and other training programmes.