Abstract
The Taiwanese government has, based on the concept of the UK's Investors in People (IIP), and the Swiss ISO10015, drawn up the so-called Taiwan TrainQuali System (TTQS), a training process including Plan, Design, Do, Review, and Outcome. TTQS provides businesses and training institutions to carry out internal human training by offering a sound system of evaluating the education and training. In this study, confirmative comparison is made by two-stage clustering in Self-Organizing Maps, SOM, and K-Means to verify the consistence between the clustering results of all levels of grading. This study thus identifies the relevant factors that affect the effects of TTQS promotion, organizing and analyzing the current conditions regarding the extent of benefits for organizations from introducing the TTQS and the assistance to them in human training. Further, to verify, from the findings, that this training quality system can effectively enhance the human capital in organizations, such that the organizations that introduce and carry out TTQS all are able to construct the human training system that satisfies themselves.
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