Integrating knowledge in infrastructure projects: the interplay between formal and informal knowledge governance mechanisms

Abstract

This study focuses upon knowledge governance mechanisms of integrating specialised knowledge on underground utilities in large infrastructure projects. The integration of knowledge is essential for the realisation of such projects. The study explores the formal and informal knowledge governance mechanisms in three large infrastructure projects and compares these mechanisms to reveal their effects on knowledge integration. The findings show that combining reward systems, project culture and trust are targeting the motivation of underground experts to share their knowledge and allocation of authority and project network are mechanisms aimed at the coordination between managers and underground experts to integrate knowledge. We contribute to studies on knowledge governance by enabling further empirical insight in the relationships between formal and informal mechanisms.