Abstract

This research aims to develop and optimize an intelligent supply chain framework tailored for the insurance industry by integrating an innovative inventory management policy supported by the Internet of Things (IoT) and blockchain technologies. Through an extensive literature review, key assumptions are established, needs are identified, and objectives are formulated. A multi-objective mathematical planning model is proposed to minimize cost and time within the supply chain, with optimization conducted under deterministic and fuzzy conditions. The model utilizes augmented epsilon constraint and weighted sum methods to address its multi-objectiveness. Noteworthy is the integration of advanced technologies such as Wireless Sensor Networks (WSN), Radio-Frequency Identification (RFID), blockchain, and online sales, distinguishing it from traditional approaches. Initial validation and testing in smaller dimensions demonstrate the model’s adaptability to precise methods, while larger dimensions necessitate the use of meta-heuristic algorithms for efficient problem resolution. Additionally, a comprehensive sensitivity analysis in the insurance industry on objective function coefficients reveals intricate relationships, offering valuable insights into optimization dynamics across diverse conditions.

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