Abstract
The performance measure of a production can be determined by applying tools that can evaluate the relationship between production functions, process quality and maintenance, and propose an integrated management model. The objective of this study was to propose the application of the PDCA cycle and to use its analysis to minimize the operational impacts that lead to non-compliance with the goals established in the Production Master Plan compared to the actual one. The motivational problem at work is related to the adoption of the innovative IPCC mining method by a Brazilian mining company, which in 2019 had a production plan of 18,051,425.8 tons; however, it produced 13,526,587.5. It was possible to observe the good performance of the action plan regarding the results of the indicators and standardization of the processes. In summary, the indicators showed an average performance higher than expected for 2020. As for variability, the indicators showed a decrease in the standard deviation between performance and schedule. It is noteworthy that the PU, productivity and average production indicators showed an upward trend.
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