Abstract
ABSTRACTDigitalization is the societal change process in which new ICT-based solutions bring forward completely new ways of doing things, new businesses and new movements in the society. Digitalization also provides completely new ways of addressing issues related to global health. This paper provides an overview of the field of human-computer interaction (HCI) and in what way the field has contributed to international development in different regions of the world. Additionally, it outlines the United Nations’ new sustainability goals from December 2015 and what these could contribute to the development of global health and its relationship to digitalization. Finally, it argues why and how HCI could be adopted and adapted to fit the contextual needs, the need for localization and for the development of new digital innovations. The research methodology is mostly qualitative following an action research paradigm in which the actual change process that the digitalization is evoking is equally important as the scientific conclusions that can be drawn. In conclusion, the paper argues that digitalization is fundamentally changing the society through the development and use of digital technologies and may have a profound effect on the digital development of every country in the world. But it needs to be developed based on local practices, it needs international support and to not be limited by any technological constraints. Particularly digitalization to support global health requires a profound understanding of the users and their context, arguing for user-centred systems design methodologies as particularly suitable.
Highlights
In today’s rapid development of the society, digitalization is the new concept used to capture the transforming powers that technology brings, a power by which new competitors in the Western world may shake the ground for well-established institutions
Digitalization provides completely new ways of addressing issues related to global health
This paper provides an overview of the field of human-computer interaction (HCI) and in what way the field has contributed to international development in different regions of the world
Summary
In today’s rapid development of the society, digitalization is the new concept used to capture the transforming powers that technology brings, a power by which new competitors in the Western world may shake the ground for well-established institutions. They all show that innovations relating to mobile health or the use of digital technologies to improve health and care all teach us important things about the process of designing and introducing these technologies They show us the importance of considering the end-users of the technologies and their context of use, all in line with the general approaches in the field of humancomputer interaction. They show that the concept of digitalization brings much more than just introducing new technologies in an existing setting: it is more about the change in business and practices through the use of the technology instead of just the technology itself. It shows that action-research-oriented methodologies serve the purpose of conducting research in a setting where the main goal is the societal change that the technology invokes
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