Abstract

Using an institutional logics approach, this study investigates how the institutional logics of leaders of grassroots social service nongovernmental organizations (NGOs) in Russia changed over time and how these changes related to changes in organizational mission, people served, professionalization, and interactions with the government. Relying on interviews as well as other data gathered, this analysis of organizational leaders’ narratives reveals the identities and experiences that these leaders turn to in their sensemaking of significant events. The findings show that, on the one hand, social welfare NGOs continued to provide services, increased their advocacy efforts, and professionalized their staff. Volunteer organizations, on the other hand, discontinued provision of social services turning instead to the recruitment and development of volunteers. Theoretically, this empirical case illustrates how an interplay of factors at multiple levels can affect the expression of logics at the organizational level.

Highlights

  • Using an institutional logics approach, this study focuses on two types of nongovernmental organizations (NGOs) emerging from similar beginnings; it highlights how changes in logics of social service NGO leaders interacted with societal level logics and contextual factors to influence organizational development

  • The research questions are: How do the institutional logics of leaders of grassroots social service NGOs change over time? And, how are these changes related to changes in organizational mission, people served, professionalization, and interactions with the government?

  • This research focuses on NGOs that have emerged from grassroots social service volunteer groups in the city of Nizhnii Novgorod, Russia

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Summary

Introduction

Using an institutional logics approach, this study focuses on two types of nongovernmental organizations (NGOs) emerging from similar beginnings; it highlights how changes in logics of social service NGO leaders interacted with societal level logics and contextual factors to influence organizational development. The research questions are: How do the institutional logics of leaders of grassroots social service NGOs change over time? Following this is a section covering the historical, economic, and policy setting of social service NGOs in Russia (along with attendant societal level logics) to provide context for the individual sensemaking of the interviewed organizational leaders.

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