Abstract
The need to find a solution to the information paradox in which clinicians are caught—‘being overwhelmed with information but unable to find the knowledge they need when they need it’1—has led to the suggestion that chief knowledge officers are required to manage knowledge in modern healthcare organizations. 1 Interest in the capabilities of WAX to support the timely and effective provision of information has been rapidly increasing over recent months. This has been enhanced by the publication of several articles, 2 including one in the BMJ, 3 and discussions about its incorporation within the National electronic Library for Health architecture. Indeed, in one paper, O’Brien and Cambouropoulos indicate that tools such as WAX could ‘provide a vehicle for the activities of a chief knowledge officer overseeing the information coming into and leaving an organization, such as a primary care group’. 4 The article that follows illustrates how library and information professional input has supported the use of WAX with PCGs in one geographical area. In this, Naomi Rousseau highlights the advantages of the software in terms of the speed and ease with which WAX books can be accessed and updated. The need for relevance to local needs of the information collected and made available is also underlined: although time-consuming, this can only be achieved by identifying appropriate content, liaising with information owners and sourcing the material. As well as offering insights into the processes involved in the production of WAX books, the article also provides an indication of the areas of likely future WAX development.
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