Abstract
The period of 2009 - 2011 in the Czech and Slovak business environment was characterized by efforts to adapt to the new conditions in the sustainability of the business. Global crisis is only a thorough test of the business environment state, good governance and the proposed strategy (if it is at least suggested in the long-term horizon). Those who were ready can now benefit from the crisis, and those who underestimated this topic, may be confronted with problems, often even existential. The data come from the second wave of the survey and companies assessed their situation on the market for the period 2009-2011. Survey participated 670 companies, of which 240 were within the service sector. Based on the survey, for the purpose of this article, special questions were selected for evaluation so that we can identify better the area and suggest appropriate model EISE about the innovative behavior of companies.
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