Abstract
Abstract This paper deals with the role of pneumatic tube systems in public administration in the twentieth century. Based on archival sources and considering examples as different as ministries in Zagreb and Bucharest, the British military administration in the 1940s, the customs and train stations on the Swiss-Italian border as well as governmental buildings in Bonn and Bern around 1970, this article shows in what ways pneumatic mail tubes were interpreted as fostering (or not) innovation in public administration and how clerks were actually dealing with this (not always effective) communication system.
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