Abstract
Purpose The subject of innovation in public service has been gaining attention in Brazilian scientific practice and production. This paper aims to identify national studies on innovation in public administration and increase the level of knowledge about the subject, as well as to inspire new research and promote advances in theoretical and practical knowledge about innovation in the public sector. Design/methodology/approach The present study has a descriptive purpose, quantitative nature and was performed through a bibliometric study based on the protocol proposed by Cronin et al. (2008). Documentary data were collected from scientific articles, and quantitative techniques for descriptive statistics were used to analyze the results. Were selected Brazilian scientific journals classified with Qualis equal to or higher than B1, in the area of Public Administration and Business, Accounting and Tourism, in the quadrennium 2013-2016; a total of 164 journals searched. Findings The results herein indicate a research gap that should be filled by more theoretical studies. Also, they point to the need for multimethod research studies that promote the evaluation of product and process innovation, especially related to the phases of invention and implementation. Originality/value Few studies have covered public administration and, especially, innovation reviews; none of these studies focused on innovation in the Brazilian public sector, as proposed by this research; the period of analysis and coverage of journals used as search criteria also differ from other reviews in the area of innovation and public sector.
Highlights
The public sector has been greatly affected by the external environment, facing turmoil, hostilities and unprecedented demands on society, translating into complexity and challenges in governing and delivering public services (Schwella, 2005)
The results of the institutionalization of innovation research in public administration in Brazil are discussed in the third section; here, we sought to understand where the groups of innovation research in the public sector are located, as well as in which institutions the publications related to the theme are concentrated
5.1 Summary of the research agenda Deriving from the discussion of the results presented in the previous section, here are some suggestions for future research on innovation in the public sector:
Summary
The public sector has been greatly affected by the external environment, facing turmoil, hostilities and unprecedented demands on society, translating into complexity and challenges in governing and delivering public services (Schwella, 2005). In the Brazilian context, the adoption of NGP precepts by the government has required changes in bureaucratic practices, with an emphasis on the efficiency and productivity of the public sector, pressing public managers to be more responsive to the demands of society, especially in the context of growing requirements for rights, quality and good service (De Medeiros et al, 2017). To respond to this context, public organizations have begun to seek greater innovative capacity and use innovation to achieve higher levels of organizational performance because of its potential to improve the efficiency, effectiveness and responsiveness of government organizations to society. The public sector demonstrated a deficit in innovation because of the lack of incentives; the search for experiences and practices in innovation in private companies may be flawed, as the institutional environment of public organizations is very different
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