Initial and Ongoing Training Requirements

Abstract

This paper is a chapter from David Boswell's latest book entitled ‘Setting Up In‐house Surface Mount Technology: Practical Management and Technical Guidelines’, published by Electrochemical Publications Ltd. It has been seen that failure to afford suitable training before starting a surface mount technology project can lead to mistakes in equipment selection, product design or process control, any of which can bring reliability problems and severe financial penalties. This text focuses on the needs of the workforce teams in all departments of a typical manufacturing company, beginning with the managing director (the person most in need of training before the event, but usually the least aware of it) and working down through each main management level to the production line and quality staff. Vital training subject headings are reviewed for senior and middle management in each of the design, procurement and stores, production engineering and factory services, manufacturing, quality, sales and accounts departments — all of which are affected. Both subject matter and timescales covering typical needs for production technicians and assembly operators are given in greater detail so that initial and ongoing training costs can be estimated.