Abstract
Purpose: The purpose of this study was to determine how the readiness of infrastructure at tourist destinations in achieving sustainable tourism development in Bangka Belitung Islands, Indonesia.
 Research methods: The method used in this study is the IPA (Importance Performance Analysis) which is used to measure a person's level of satisfaction with the performance of others. The sample used in this study were 400 samples.
 Results and discussions: The results showed that the development of infrastructure at tourist destinations in the province of Bangka Belitung the main concern is the health facilities, security facilities, educational facilities and playing, the information center or the sale and handling of waste or garbage while the infrastructure is perceived less important and the level of satisfaction is at lower level, namely the availability of public transportation, bus stops, hotel/resort, souvenir shop/souvenirs, minimart, ATM/money changer as well as cultural and arts facilities, sports facilities, disable facilities, and lockers.
 Conclusion: That the development of infrastructure at district/ town is located on the main priorities and strengthening the necessary infrastructure and development in order to satisfy the future be tourist infrastructure.
Highlights
Readiness of tourist destinations to be visited by tourists in the tourist destination requires the construction and infrastructure compliance with the adjustment of the location and condition of the respective tourist destinations (Suwantoro, 2004; Herman, 2017)
It is generally known that the development of infrastructure at tourist destinations in the province of Bangka Belitung the main concern is the health facilities, security facilities, educational facilities and playing, the information center or the sale and handling of waste or garbage while the infrastructure is perceived less important and the level of satisfaction is at lower level, namely the availability of public transportation, bus stops, hotel/resort, souvenir shop/ souvenirs, minimart, ATM/ money changer as well as cultural and arts facilities, sports facilities, disable facilities, and lockers
West Bangka with infrastructure is a top priority, among others, the availability of hotels, restaurants, souvenir shops, telephone networks and facilities security is assured, while the type of infrastructure that is located on a lower priority but needs strengthening and development so that in the future the infrastructure of a satisfactory rating, among others, the availability of public transportation, bus stops, minimart, ATM/ money changer, health facilities, facilities education and play, artistic and cultural facilities, sports facilities, information center, disabled facilities and the availability of lockers
Summary
Readiness of tourist destinations to be visited by tourists in the tourist destination requires the construction and infrastructure compliance with the adjustment of the location and condition of the respective tourist destinations (Suwantoro, 2004; Herman, 2017). The development of infrastructure in tourist destinations for the condition and location was able to improve accessibility at tourist destinations, enhancing tourist destinations. The success of the development of tourist destinations should be through the stage of planning, support, and coordination among related institutions mature (Cetin & Bilgihan, 2016). Bangka Belitung Province, Indonesia, is one that has a variety of tourist destinations, both marine tourism, nature tourism, historical tourism and ecotourism. The infrastructure is expected to support the success of tourism in Bangka Belitung Province (BAPEDA, 2018)
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