Information Technology Governance in Public Organizations: Identifying mechanisms that meet its goals while respecting principles

Guilherme Costa Wiedenhoft,Odirlei Antonio Magnagnagno,Edimara Mezzomo Luciano

doi:10.4301/s1807-17752017000100004

Abstract

The purpose of this article is to identify and validate a list of mechanisms that can meet the objectives and principles of IT Governance (ITG) in public organizations. These mechanisms can be useful to public organizations when implementing their ITG model. ITG mechanisms are a key part of an ITG model because high-level definitions (principles and objectives) are operationalized through them. This exploratory and descriptive cross-sectional research used qualitative and quantitative data. Data were collected in a literature review, structured interviews with ITG professionals and a survey with IT and Business Managers who belong to a network of managers, which is one of the main instances to discuss the ITG model. The results are a preliminary list of mechanisms identified through qualitative data and a final list of mechanisms validated through quantitative data. The focus is on public organizations because the necessity of an ITG model as a better means to govern the electronic services adoption in order to increase the public value to society.

Highlights

Information Technology Governance (ITG) practices have gained visibility in organizations as a possible way to meet the expectations of top management in relation to IT (PRASAD; HEALES and GREEN, 2010)
The focus is on public organizations because the necessity of an ITG model as a better means to govern the electronic services adoption in order to increase the public value to society
In order to evaluate the relationship between the Adoption of the IT Governance Mechanisms and the perception of Effectiveness of the IT Governance Mechanism in Public Administration, a survey questionnaire was developed

Summary

Introduction

Information Technology Governance (ITG) practices have gained visibility in organizations as a possible way to meet the expectations of top management in relation to IT (PRASAD; HEALES and GREEN, 2010). IT Governance involves the strategic and institutional aspects of the organization, mainly in the relations between Information Technology (IT) and its stakeholders. Brown and Grant (2005) state that ITG. Manuscript first received/Recebido em: 2017/03/17 Manuscript accepted/Aprovado em: 2017/04/17. Address for correspondence / Endereço para correspondência.

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Results