Developing IT Governance in Brazilian Public Organizations

Paulo Henrique De Souza Bermejo,André Luiz Zambalde,Adriano Olímpio Tonelli

doi:10.5539/ibr.v7n3p101

Abstract

This paper presents a method for developing IT governance in public organizations. The method was developed in a deductive way from the confluence of theories of IT governance, participative management, strategic management and planning, and public value. Qualitative data about the method application in five Brazilian public organizations showed that the proposed method allowed these organizations develop IT governance aligned with specific demands of this sector. Based on these case studies, results show patterns of demands for IT and IT governance mechanisms in studied organizations. This work contributes to better understand on how to strategically align IT to public organizations value proposal.

Highlights

The IT Governance has consolidated itself as an important topic for organizations to achieve IT strategic alignment, return on IT investment and value delivery (ITGI, 2007; Van Grembergen & De Haes, 2008; Weill & Ross, 2004)
The results will be presented individually by each company and will consider the alignment between the proposed public value and institutional goals with IT goals and IT governance mechanisms derived from these goals
Based in the results described in the above section, this section will discuss the work contributions for the first two research questions posed: i) how to implement IT governance in public sector organizations? and ii) what are the specific mechanisms of IT governance for the public sector? 6.1 How to Implement IT Governance in the Public Sector? Considering the obtained results, the work suggests that, in the public sector, IT governance can be implemented through the articulation between the concept of public value, participatory management procedures, IT strategic planning (ITSP) methods and IT governance mechanisms, as illustrated in the presentation and reports of the use of the method

Summary

Introduction

The IT Governance has consolidated itself as an important topic for organizations to achieve IT strategic alignment, return on IT investment and value delivery (ITGI, 2007; Van Grembergen & De Haes, 2008; Weill & Ross, 2004). As long as the public management modernization efforts advance, governments have each time more attention to points related to performance management, public expenditures transparency, control and efficiency on public services (Almqvist, Catasús, & Skoog, 2011; Jääskeläinen & Lönnqvist, 2011) Inside this context, IT governance become an important component directed to IT utilization as a key resource to aggregate value to public services offered by the State to people. The profile of public sector organizations points to different proposals of value and performance interpretation (Ferguson, Green, Vaswani, & Wu, 2013; Jääskeläinen & Lönnqvist, 2011) In large part, these questions are discussed in these organizations from benefits such as delivery of benefits to citizens, social welfare, adequate life quality and services for education and health (Moore, 1994; Peyvand & Gupta, 2005; Polidano, 2000)

Methods

Results

Discussion

Conclusion