Information Technology and Supply Chain Management Practices in Global Business Organizations –A Study

Abstract

Today the four Cs-Customers, Competition, Change and Cost, are driving companies to embrace IT, the related technologies of e-commerce and EDI including SCM and BPR for sheer survival. These 4 Cs are together creating a new world for business. Companies have to dynamically respond to these forces and adjust to the new parameters through the judicious use of Information Technology. I.T is being leveraged to provide competitive edge in products and services at lower costs. By streamlining their supply chain, organizations can maximize revenues, reduce cost and expand their business. Organizations can now efficiently manage huge supply chain spanning many countries across the globe. 21st century is the century of information technology (IT) and globalization. Information technology is playing its significant role in the betterment of the organizations. This paper explores role of IT in managing supply chain management. The paper employs the archival method of reviewing related literature (theoretical, applied and empirical) and organizing and presenting the propositions for future empirical research.