Information systems evaluation and the information systems development process

Abstract

In this paper, we consider the synergy between two areas of information system (IS) literature: that concerned with the evaluation of IS and that concerned with explaining the phenomenon of IS failure. On the basis of an analysis of both areas, a model is presented which attempts to integrate IS evaluation into the life cycle of IS development. The model links the issue of failure assessment with the evaluation process and constitutes a strategy for stimulating organisational learning in relation to IS development. The paper concludes with a description of our attempts to validate aspects of the model and plans for further empirical work in this area.