Information Integration and Communication: A Resourceful Instrument for Business Growth among Small-Scale Telecommunication Firms in Yenagoa, Bayelsa State, Nigeria

Abstract

The paper investigates the role of information integration and communication in business growth. Specifically, the purpose was to examine the relationship between information integration and business growth and to ascertain the relationship between information communication and business growth.The study adopted the resource-based view theory (RBV). The correlational survey design was employed, and a questionnaire was adopted as the primary source for data collection from the top management employees of the studied telecommunication firms, inferential analysis was done using the Spearman Rank Correlation Coefficient. The study revealed that there is a significant relationship between information integration and business growth, and there is a significant relationship between information communication and business growth.This paper concludes that information integration and communication play a significant role in business growth. The study recommends that business organizations should invest in standard information technologies that support information integration and communication from multiple sources within and outside the business organization.