Abstract

The role of an industrial research centre is to elaborate and transfer new knowledge to the operational units. In this context, the researcher as an individual as well as acting in a team, needs a support for better management of information and knowledge during the work process. An analysis shows problems concerning the exploitation of individual practices, which are based on the management and the structuring of shared information by a collective. This analysis led to the elaboration of a general knowledge management model for an industrial research centre. For the development of this model we used the CIMOSA framework model. With the creation of the general knowledge management model for industrial research centres we have a framework for the analysis of needs and existing tools. The analysis framework supported the proposition of a new prototype called ANITA (ANnotation tool for Industrial TeAms) for better management and sharing of written information content for research teams.

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