Abstract
The study aims to investigate information behavior of pupils’ mothers during COVID-19 pandemic. The study deployed a qualitative approach using semi-structured interviews. The sample of the study consisted of 24 mothers. The data analysis revealed three major themes of mothers’ information behavior; these are information needs, exploration and monitoring. The results of this study identifies several implications. First it bridged the gap between theories of information behavior and the various models available and practice of information behavior during pand,emics, particularly mothers’ behavior. The study presented suggestions to policymakers and governments in aiding mothers with appropriate support they need in the context of pandemics and public health emergencies. Keywords: Information behavior, Mothers information behavior, Information seeking, Exploration, Information needs, Monitoring, COVID-19 DOI: 10.7176/IKM/12-1-02 Publication date: January 31 st 2022
Highlights
Rapid developments of online sources has changed the way people seek and obtain information
1.1 Background on COVID 19 News in 31 December 2019 started coming from China reporting a spread of a mysterious disease similar to the Severe Acute Respiratory Syndrome (SARS) which was recognized at the end of February 2003
Semi-structured interviews are thought to give an insight into information behavior, they are most useful in the case of this research project because the researcher is seeking answers for specific questions to meet the research aims, and they enable to achieve a better understanding of information behavior of mothers during pandemics
Summary
Rapid developments of online sources has changed the way people seek and obtain information. The outbreak of COVID-19 (known as Coronavirus) considers one of the health issues that people seek information to deal with in a proper way. COVID19 is an acute respiratory disease caused by a newly emerged zoonotic coronavirus (Domanović, 2020). This research aims to investigate the information behaviour of mothers of pupils in regards COVID-19 outbreak by using a qualitative approach. 19 News in 31 December 2019 started coming from China reporting a spread of a mysterious disease similar to the Severe Acute Respiratory Syndrome (SARS) which was recognized at the end of February 2003. The disease was identified as novel coronavirus. The misinformation on COVID 19 via social media has had a significant impact on popular anxiety surrounding this outbreak (Nawrat, 2020)
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