Abstract

Improving the life service for the elderly is a topic of great concern to the government and society. This paper explores the influence of net attention on social work service satisfaction of the elderly. This paper studies and analyzes the current situation of the elderly’s net attention and social satisfaction, constructs the index system of social service satisfaction through the sample data of 17 districts and counties in A province, and establishes a multilayer linear model to analyze the influencing factors of social service satisfaction, and empirically analyzes the feasibility of the proposed model’s rationality and effectiveness. The structure shows that the scores of elderly people’s satisfaction with public services in all regions of A province are higher than 60 points, and the biggest difference of standard deviation of each region is 3.91 points. Public service expenditure has a negative effect on social service satisfaction, but population density, geographical location, and per capita GDP have no obvious effect. The regression coefficient of public service expenditure is -0.099134, which can reduce the score of social service satisfaction. Elderly participation in public welfare activities, elderly awareness of government, and elderly participation in government can improve the social service satisfaction score.

Highlights

  • At present, China is one of the countries with the largest number of elderly people in the world and one of the countries with the most serious population aging [1]

  • The core influencing factors of satisfaction evaluation and political attitude are the basic characteristics of individuals. Political factors such as the government’s trust, public participation, government information disclosure, and government efficiency can affect social service satisfaction. e specific quantitative indicators can be divided into individual and social levels. e study sets the following two points: subjective factors are the most important factors affecting the satisfaction of public services in all districts and counties, and objective factors affect the satisfaction of public services to a certain extent

  • Control variables are subjective variables, which involve the participation level of public welfare activities, the participation of government, the familiarity of government, and demographic variables such as registered residence, income, political background, and gender. e explanatory variable is a kind of descriptive variable to measure the objective level, involving the fiscal expenditure of each district and county government and per capita gross domestic product (GDP) in the population density, geographical location, and public services of each district and county

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Summary

Introduction

China is one of the countries with the largest number of elderly people in the world and one of the countries with the most serious population aging [1]. In order to compare the impact of health care and specific workrelated factors of community social workers on social service satisfaction of the elderly, Nursalam and others conducted a questionnaire survey on service quality of the elderly in Indonesian community. Social service satisfaction refers to the elderly’s evaluation of the quality and performance of basic services provided by the community [16]. Public satisfaction represents the gap between the expected and actual use of community services, followed by psychological perception. e measurement of social service satisfaction includes public trust and community image

Evaluation Model of Social Service Satisfaction
Analysis of Empirical Results
G10 G20 G30 G40 G50 G60 G70 G80 G90 G100
Conclusion
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