How Urban Public Service Affects the Well-Being of Migrant Workers: An Empirical Analysis Based on the Theoretical Perspective of Social Comparison Theory

Abstract

Government city management is facing higher requirements with the development of the number of migrant workers. Therefore, improving their subjective well-being is a significant practical problem that the government must consider in public governance. This research discusses the influence of public service satisfaction on the well-being of urban migrant workers from the perspective of social comparison theory and the role of the sense of social equity and social conflict in the process of this influence. Using the structural equation modeling and moderated mediating mechanism analysis, the results show that: (1) the satisfaction of social and economic public service significantly and positively affects subjective well-being. (2) The sense of social equity completely mediated the influence of the satisfaction of public social service on well-being and partly mediated the influence of the satisfaction of public financial service on well-being. (3) The sense of social equity and conflict have a moderated mediating effect for social and economic public service satisfaction on well-being. Finally, the article concludes with some suggestions to improve the well-being of migrant workers based on the conclusion of the study.