Influence of Hospital Capabilities on Organizational Performance of Mission Hospitals in Kenya

Peter Gaturu

doi:10.11648/j.jbed.20180301.13

Abstract

Modern healthcare is characterized by new disease patterns; advanced technologies; unpredictable patients’ needs; physical infrastructure and diverse workforce requirements. A hospital is mainly the first point of health care service delivery; and is indispensable in fostering a healthy population. The health sector in Kenya has allowed a diverse non-governmental healthcare sector to develop. Mission hospitals belong to this sector and can significantly improve their service delivery with proper application of strategic management practices. The field of strategic management has undergone a major shift in focus over the last two decades regarding organizational performance variation: from industry's specific to organization-specific factors. Since the inception of strategic management studies in the 1950s; scholars have sought to know determinants that make some organizations more successful than others. This quest has created a bifurcated view, one on industry structure and the other on specific organizational resources.

Highlights

Resources refer to assets that an organization can access and control
The researcher wanted to establish the influence of hospital capabilities on organizational performance of mission hospitals in Kenya
The majority (73.3%) of the respondents said that the hospital ensures achievement of knowledge, managerial and operative skills while 24% said it is to a moderately less extent

Summary

Introduction

Resources refer to assets that an organization can access and control. These resources are either tangible or intangible [1]. Organization resources are considered crucial to superior organizational performance; and are defined as assets, knowledge, capabilities and organizational processes [2], [6], [15]. Capabilities refer to an organization's ability to deploy and configure those resources to improve their productivity. Technology is broadly seen as an essential component of competitiveness embedded within the structure of the organization, its processes, products, and services. Technology is believed to improve organizational performance and innovation. Marketing and managerial capabilities are bases of superior organizational performance

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Results

Conclusion