Abstract

The ever-increasing role of employee satisfaction in the survival and success of higher educational institutions points towards a strong emphasis on good governance. This study examined the mediating role of policy management on the relationship between good governance and employee satisfaction. Two hundred and sixty-eight respondents participated in the study, representing the population of Faith-Based Higher Educational Institutions in the (AHEI's) Philippines. The descriptive, correlational, regression, t-test, and structural equation modeling techniques were used to analyze the data. The results exhibit strong implementation of good governance, high levels of employee satisfaction, and effective policy management as perceived by the employees. Moreover, the study found a positive correlation between good governance, employee satisfaction, and policy management. It was also discovered that the sex, marital status, educational attainment, and salary of the respondents do not moderate the influence of good governance on employee satisfaction. Finally, the findings also revealed that policy management partially mediates the relationship between good governance and employee satisfaction.

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