Influence of Demographic Variable of Emotional Intelligence with Conflict Management Styles in IT Based Organization

Goodwill Khokhar Goodwill Khokhar,William Selvamurthy William Selvamurthy

doi:10.25215/0403.141

Goodwill Khokhar Goodwill Khokhar, William Selvamurthy William Selvamurthy

Open Access

https://doi.org/10.25215/0403.141

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Abstract

Demographic variables such as age and gender, was earlier reported to Influenced Emotional Intelligence (EI) and Conflict Management (CM) Styles. However, a comprehensive study on Indian population in the IT sector has not been done yet. We have studied this aspect on 100 volunteers of both genders in the age ranging from 25 to 50 years serving in Human Resource and Administration wing of an IT based organisation. Standard questionnaire was used to measure Emotional Quotient Index (EQI) (Self Rating) and EQI (Observer Rating) and Conflict level using Rahim Organisational Level Conflict Inventory II. The findings indicated that there was no influence of age on both EI and CM Styles. However, subjects in the age group of above 40 years, tend to have higher score of emotional intelligence. This was more evident in self-awareness, empathy and social skills. Similarly the age group of above 40 years adopted more collaborative and compromising style of Conflict Management as compared to other two age groups below 30 and 30-40 years of age. Similarly there was no significant gender difference in various domains of emotional Intelligence and Conflict Management Style. Though we are reporting the negative findings of age and gender influence on EI and CM which is important in the context of existing reports available in the field of other study populations. The study findings are discussed in this paper.

Highlights

January 8, 1902 Oak Park, Illinois, U.S February 4, 1987 San Diego, California, U.S American Client-centered therapy, Studentcentered learning, Rogerian argument Phenomenal field, Theoretical works
Rogers attempted to change the world of psychotherapy when he boldly claimed that psychoanalytic, experimental, and behavioral therapists were preventing their clients from ever reaching self-realization and self-growth due to their authoritive analysis
In 1940 Rogers became professor of psychology at Ohio State University where he stayed until 1945. He transferred to the University of Chicago in 1945 where he served as the professor of psychology and the executive secretary at the Counseling Center

Summary

Introduction

January 8, 1902 Oak Park, Illinois, U.S February 4, 1987 San Diego, California, U.S American Client-centered therapy, Studentcentered learning, Rogerian argument Phenomenal field, Theoretical works. Carl Ransom Rogers was an American psychologist and among the founders of the humanistic approach in psychology. Throughout his career he dedicated himself to humanistic psychology and is well known for his theory of personality development.

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