Abstract

The objective of the study is to assess how industry professionals perceive the implementation of flexible work arrangements (FWA) and what challenges are likely to enable or hinder its adoption in Indonesian companies. We conducted an intensive qualitative study for three months, guided by phenomenology, with 15 industry professionals representing multi-sectorial industries, as respondents. Laddered open-ended interviewing using two series of focus group discussions was employed. Thematic analysis was used to analyze the data. Our findings show that industry professionals are in favor of FWA due to the many benefits it could bring to the employees like work-life balance, health and safety, flexible hours, convenience and comfort, and efficiency in the utilization of office space facilities.

Highlights

  • In addressing the unprecedented impact of the COVID-19 pandemic, Indonesian businesses instituted strategies to keep their employees safe. One of these strategies is flexible work arrangements (FWA) which came in the form of working from home, instituting flexible working hours, and adjusting contracts of employment to reflect shorter work weeks, and other mechanisms

  • The objective of this study is to explore how Indonesian industry professionals perceive the implementation of flexible work arrangements (FWA) and what challenges are likely to enable or hinder its adoption in Indonesian companies

  • This study has highlighted the need for FWA policies to be in place in organizations as they try to recover from the COVID -19 pandemic

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Summary

Introduction

In addressing the unprecedented impact of the COVID-19 pandemic, Indonesian businesses instituted strategies to keep their employees safe. The objective of this study is to explore how Indonesian industry professionals perceive the implementation of flexible work arrangements (FWA) and what challenges are likely to enable or hinder its adoption in Indonesian companies. Many governments-imposed restrictions on community activities or a lockdown This situation pushed companies to implement flexible work arrangements (FWA), e.g. work-from home, as companies grapple with the confounding economic fall-outs of the pandemic. According to Duhita (2018), the implementation of the FWA concept has only been carried out in a number of industries, such as in the creative industry which includes media, advertising, and architecture and design companies This means a research gap in scope as other sectors and industries have not been studies. The end purpose is helping organizations and their employees transition to a flexible-based work arrangement that could offer them alternative work choices suited to their needs and requirements

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